Privacy Policy

What we collect

• Your account: your email address, your name (if you give it), and a password. Passwords are stored by our sign-in provider in hashed form; we never see them.
• What you send us: booking confirmation emails you forward to your FareDrop address (including the sender, subject, headers and full text), text you paste in, and screenshots you upload.
• Booking details we pull out of those: passenger names, confirmation codes, airlines, flight numbers, airports, dates, cabin, the price or miles you paid, and number of travelers.
• What the service creates: price-check history, alerts we sent you, and savings you identified or captured.
• On the iPhone app: a device token so we can send you push notifications, if you allow them.

If you set up a rule that forwards all of your mail to FareDrop, we will receive those emails too. We only use emails that look like flight bookings; please only forward booking confirmations.

How we use it

• To read your confirmations and turn them into trips. We use an AI service to pull out the booking details.
• To check current prices for your exact flights. Price searches use flight numbers, airports, dates, cabin and number of travelers. They do not include your name, email address or confirmation code.
• To email you (and push-notify you in the app) about price drops, schedule changes and your trips.
• To keep the service working and secure, and to fix problems.

We do not sell your information. We do not use it for advertising, and we do not let other companies use it for their own purposes.

Who helps us run FareDrop

We share only what each service needs to do its job for us, under their terms that restrict how they may use it:

• Hosting and database providers, which store and serve the app and your data.
• An email provider that receives the confirmations you forward, and one that sends our emails to you.
• An AI provider that reads confirmations to extract booking details.
• Flight and award price search providers, which receive flight details (not your identity) to look up current prices.
• Apple, to deliver push notifications to the iPhone app.

We may also share information if the law requires it, to protect people's safety, or as part of a merger or sale of FareDrop (in which case this policy would still apply to your data).

How long we keep it

We keep your information while your account is open, so we can keep tracking your trips and show your history. We keep the original emails and screenshots so we can re-read a booking if something went wrong the first time.

You can delete your account at any time from Settings → Delete account. That permanently deletes your account, trips, forwarded emails, screenshots and history. Backups held by our providers may keep copies for a short time until they expire.

Your choices

• Turn email alerts on or off in Settings, or use the unsubscribe link in any email.
• Turn off push notifications in your iPhone's settings.
• Delete a trip, or your whole account, at any time.
• Ask us for a copy of your data, or to correct or delete it, by emailing support@myfaredrop.com.

Security

Your data is encrypted in transit, and each account can only read its own trips. No system is perfectly secure, so please tell us right away at support@myfaredrop.com if you think something is wrong.

Children

FareDrop is not meant for children under 16, and we do not knowingly collect their information.

Changes to this policy

If we make important changes, we will update the date at the top and let you know by email or in the app before they take effect.

Contact

Questions or requests: support@myfaredrop.com. See also our Terms of Service.